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Outlets vs retail, and Winners prices: Sale fail? (CBC Marketplace)

16956 ratings | 2129123 views
Originally broadcast January 8, 2016 Get our newsletter http://cbc.ca/marketplace/watchdog Facebook: http://facebook.com/cbcmarketplace Twitter: http://twitter.com/cbcmarketplace Instagram: http://instagram.com/cbcmarketplace For more: http://cbc.ca/marketplace/episodes/2015-2016/sale-fail »»» Subscribe to CBC News to watch more videos: https://www.youtube.com/user/cbcnews?sub_confirmation=1 Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: http://www.cbcnews.ca Find CBC News on Facebook: https://www.facebook.com/cbcnews Follow CBC News on Twitter: https://twitter.com/cbcnews For breaking news on Twitter: https://twitter.com/CBCAlerts Follow CBC News on Google+: https://plus.google.com/+CBCNews/posts Follow CBC News on Instagram: http://instagram.com/cbcnews Follow CBC News on Pinterest: https://www.pinterest.com/cbcnews// Follow CBC News on Tumblr: http://cbcnews.tumblr.com »»»»»»»»»»»»»»»»»» For more than 75 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
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Text Comments (2358)
emme177 (4 hours ago)
You get what you pay for.... it’s a no brainer..... bunch of entitled cry babies
Nan Kidd (2 days ago)
I can understand the brand names making a cheaper copy.it is a solution to counterfeits.
I love bacon (6 days ago)
I’ll keep this in mind when shopping at Nordstrom Rack
lavinder11 (7 days ago)
I thought this was known, that's why it's called a factory outlet.
Freddy Vasquez (7 days ago)
two-three diamonds or a shiny button on a label ?? if that's the main difference then who cares.
Sharon Welsby (10 days ago)
No wonder there's law suits everywhere one big con
Smelly_Shadow (11 days ago)
But its still coach
Sam (12 days ago)
Yiannis Yu (12 days ago)
very informative
Golden Arian (13 days ago)
Canadian media are advertising where to shop! All BS!!
b jl (13 days ago)
so what? the average person cant tell the difference. theyre getting what they want- cheap stuff.
RadRich (14 days ago)
So the outlets are authorized knockoffs? Hmm.
Jingyi You (16 days ago)
most of people shop at outlets care more about the brand rather than quality.
Katie Norris (17 days ago)
Jesus Christ, that lady with a vendetta against Winners needs to calm down.
Mister Fase (18 days ago)
It doesnt really make a difference.... you are just overpaying for a label/name.
Tom Pajo (21 days ago)
Jefreestar: CANT RELATE
soonsims (22 days ago)
Most consumerist, first-world problem video ever.
Thankyou3403 (22 days ago)
18:06 -- you said over and over. I mean not really.
KO Investing (22 days ago)
Well Kate Spade died
Evelyn Sierra (23 days ago)
I guess Ross the Store is not authentic either
Beatriz LOVE (24 days ago)
Does an inside mall counts as an outlet? Or just outdoors?
Mel N. (24 days ago)
What about Nike outlet stores? I found a shoe at the outlet, that's been sold in retail stores for more. That means the materials are differents? Damn I am confused. Children's place do have hearts in the label on the clothes sold in the outlets, and you can't return the clothes bought at an outlet in any retail stores.
Lenka Awad (26 days ago)
Ugh! I would take those outlets over anything here in Jordan anytime!
Ayawrxsti (29 days ago)
U can try it, feel it, touch it, and the bottom line it is authentic, so thats your own problem if u cant tell the different
MaximRecoil (29 days ago)
LOL at anyone who would pay $300 for a purse. Also LOL at anyone who would pay any more than one-tenth that for a purse.
Al Bundy (29 days ago)
American Media would not do this kind programs some how , always Canadian media .
Xenta Atnex (1 month ago)
And if it doesn't sell in the outlets then you'll see it at Ross.
Dial M Style (1 month ago)
Why is anyone surprised? If the consumer wants to label at a lower price, let them have it! No one is forcing anyone to buy it!!
Camille Elasky (1 month ago)
the exception to this is lulu lemon. a lot of the stuff at outlet stores are just old collections, patterns that not a lot of people want to wear, larger sizes, and collaborations with other brands that not too many people care about
Cactus Bob (1 month ago)
I do not understand where these people are shopping . or what there buying that brings them to these conclusions...... I save money Outlet store shopping. I buy all my work clothes at a factory store outlet. brand new work uniforms are at least 1/3 cheaper than a regular discount store . if my size is in the minor defect section i can save 3/4 compared to regular department store prices. There are no "cut corners" ,the clothes are the same, for me pants last about a year and shirts about two. before the holes get too big to wear. the video was mostly about woman's clothes, so it might only apply to them, I don't know i don't have a woman in my life to ask. I am very glad to have a discount outlet near where i live. I do not feel "ripped off "at all. I do know for a fact that i save at least $200.00 a year on clothes. Now if i can only find somewhere that sells work boots at a discount i would be all set.
Nadia O (1 month ago)
everyone is a crook
A Rarefind (1 month ago)
Dumb 8 thgrade video.. like it was a homework assignment in 8th grade very boring
Real Ganstas (1 month ago)
What they expect ? They aren’t gonna sell quality clothes for cheap.
Samadrita Kuiti (1 month ago)
I was wondering what about the brand name goods that are sold on Amazon or at TJ Maxx at marked down prices? Are they retail versions or outlet versions? (I am obviously not referring to the knock-offs in this case)
Maciej Szumny (1 month ago)
From reading comments and my own observations I see that most of the people shop outlets, because they assume they can't afford regular retail prices. They go straight to the outlet, thinking a boutique is not for them. But guess what: as this gentleman in NY said: offer you get a better deal at a regular retailer. Every store has some seasonal sales, promotions, etc. It is better to wait and get I nice item at discounted price over there, which will be better quality, nicely wrapped, and the whole shopping experience will be so much better and more pleasant. It will make you feel you are really buying a luxury item, not just something off the rack. Don't buy too many items at outlets. You probably don't really need them. Buy less, but better quality. And treat yourself from time to time to a nice retailer during the sales season. You will get so much better products, better customer service and you will probably get it cheaper that in an outlet.
cj222100 (1 month ago)
LOVED those clogs in the 70s show montage! The earth shoe thing was interesting, because my husband's friend had a colleague that he referred to as 'Professer Earth Shoes', & I never knew what that meant.
Nate d90 (1 month ago)
In torento we tuke ur begs beck. God bless Canada and their healthcare but I don’t miss hearing that accent when I leeved there.
Matt Mc Innis (1 month ago)
Regarding Winners, TJ Maxx, etc., “they” (the buyers who went into the sellers companies and purchased their “old” inventory for pennies on the dollar and the sales team who created the “new” prices for Winners, TJ Maxx, etc.,) knew exactly what they were doing, how to do it, and why they were doing it! It’s their job!! Plus all the perks and bonuses for being able to produce huge gains for the small initial investment is always a nice twist to the daily activities of that corporate structure/strategy!! Glad to hear that people in the States are finally holding them accountable.
John Edwards (1 month ago)
This is not new news.
demondojr (1 month ago)
I need some Buyagara to cure my impotence for buying $1 shirts at goodwill.
Douglas Hamner (1 month ago)
Watches are another item that are often marked up, then discounted to actual retail. Just don't let the major Swiss manufacturers hear about it...they will pull the selling contracts from those retailers. Had an outlet trying to sell a Hamilton Khaki for $1,000 when in fact it was $399, of course they had a 60% off sale :P
Girl 33 (1 month ago)
It very easy, now those companies are making their own counterfeits instead of other people from China. Louis Vuitton can do the same; make your own legal counterfeit and sell it for cheap and get all the profits!
a&a AZ (1 month ago)
I shop at jcrew since they were honest !
ihazdaforks (1 month ago)
Wow so companies make money off of their own boot legs?
Paul Yang (1 month ago)
I thought this is already a well known fact
dforscher (1 month ago)
1. last longer .... you buy shirt every 5 years? 2. the code is mostly in the label, so, you wear things backside to let other people see the label? price never lies, juts go with it.
Quinn Dzija (1 month ago)
That’s cool and all but I still can’t afford to buy my handbags at retail price
LemonGecko (1 month ago)
I have noticed the quality of products have since downgraded before outlet stores where thee big thing. I remember I bought a Kenneth Cole Watch that had a sapphire crystal face. It means that its man made but when you work at the jewelry industry which i have, its a steal. I didn't know at the time but when i banged it, on accident, i noticed no scratch. When I looked for dress shoes, such as Oxford Cap toe dress shoes leather upper I found them easily. Both products from Nordstrom Rack, 6-7 years later. None of their watches offer the same quality I bought years ago. Leather Upper shoes can't be found neither can I find all leather shoes except if i went to the retail store. Strangely Nordstrom Rack may sell the same pair of shoes and for the same price. Difference, guarantee. Rack: 45 days, Retail: no definite date available.
Dan Age (1 month ago)
Depends on the outlet Nike for example does put their retail overstock in outlets and you can get great deals there.
Lucie Pacakova (1 month ago)
Shame on those Thiefs
anp er (1 month ago)
Be sure to read honest and real reviews of Factory Outlet Store on my blog before you buy. Go to gohonestreviews. com/factory-outlet-store-review/ Thanks, Gamaliel.
Jay Aeecee (1 month ago)
Saul Perez (1 month ago)
i found this great opportunity https://tinyurl.com/y3crlsom
Kristina Tykhonyuk (2 months ago)
The big exception is skincare, makeup and fragrance at winners. The Nautice cologne was an example but there is a lot of expensive make up at winners that you can usually only find at Sephora or a department store and the "compare at" price is the same as the Sephora price. Everything else is either outlet quality or damaged.
Lance Golden (2 months ago)
She wasn’t telling us something we didn’t know, if you really thought you were getting retail quality this stuff wouldn’t be on sale!
dulce hernandez (2 months ago)
Where’s the next part?
steph (2 months ago)
this whole time i thought the comparable price was the price that it originally retails for xD
anolani hanohano (2 months ago)
I never shopped at an outlet store expecting the same quality of the retail. I don’t think I’ve ever seen the same product from the retail store that ended up in the outlet store.
Faith Barbie (2 months ago)
Thank god I don't care about brands
JORDAN PATRICK HART (2 months ago)
Great video!!!
Franchette RJ Zamudio (2 months ago)
They had the « experts » come in but kept the price tags for them to judge which is outlet and retail. Obviously the cheaper one is outlet. Dead giveaway. Like to see them judge without the price tags.
Kim Kasirer (2 months ago)
THANK YOU CBC NEWS you officially have a supporter.
Devin Luke (2 months ago)
Bet you returned both those bags those ... annoying
Truth Seeker (2 months ago)
I get most of my clothes at thrift stores and I also sell on Poshmark high end quality items . I never feel ripped off with thrift stores prices especially when you can buy tieks for $3.99 and resell for $160 or buy lululemon for $8 and sell for $60 it’s a win win fun game to play ! It’s called flipping and also getting a sales high at the same time !
Gelo Fabia (2 months ago)
Greedy sellers vs greedy buyers.
Draco Venit (2 months ago)
lol "similar"! For a comparison shouldn't they be the same product?
Sherraya Lewis (2 months ago)
First off its an OUTLET ...What are we expecting here I mean it's either left overs in sm quantity or a bunch of the brands KNOCK OFFS so the folks in Chinatown ain't the only 1s running game
Venus in wonderland (2 months ago)
stop harassing the damn workers. smh
Sorcerer Vaati64 (2 months ago)
I always want to get the original when shopping.
Rita C (2 months ago)
Companies never lose. Never
Joy (2 months ago)
I never ever get a “ DEAL “ .. I pay full price for everything !!!!
Kevin Wang (2 months ago)
if I was the CEO of winners, i would found a retail company "Losers", using the compare prices for all the products : p
Brighton Babe (2 months ago)
Even before outlet malls designer stores were manufacturing for sales. My Aunt was a seamstress in the 1950’s for a manufacturer In the UK.
A V (2 months ago)
Bloody ripoffs Sue them.
Lin Jiajin (2 months ago)
In the end, you can’t really fault the Outlets, because it’s the Retailers and the brand that dictate it.
Travel With Ambar (2 months ago)
is you want 80 dollars pants, then you buy 80 dollars pants. easy those compare at 80 or whatever are old marketing techniques targeted to people that want to feel like they buy high end. but we all know is lies.
Girl Who Loves Fantasy (2 months ago)
Makes me glad that I shop at places like Target, Walmart, and even Goodwill. Everything sounds so expensive.
Phylicia Morgan (2 months ago)
market place kim throing passes.com
Votivia Mardinna (2 months ago)
I prefer to shop from outlet like Nordstorm Rack, Sixth Ave Outlet or Mashall because the products are actually once sold at retail store so it is actually a bargain.
Sarah Leach (2 months ago)
I bought alot of garments at the outlet.and i have been really happy Mostly.i stopped at barstow outlets So sad wilsons leather and the ugg store was no longer there. So sad.
eliz0891 (2 months ago)
Who wants it to last forever?
Linda Cirillo (2 months ago)
ok,,, I have figured out one thing that people might not know,,, in the Old days,,,, there really Were 'real' items at the outlets. and alot were 'out of season',,, or one odd item on marked down. So, it really Was from retail stores,,and right to the outlets to sell off the extra. That is why some people think it's obvious. The younger people. And other's are older and remember real items being at outlets.
Linda Cirillo (2 months ago)
i can't even afford the outlets,,, so im not worried actually. :)
Linda Cirillo (2 months ago)
i don't look at the higher price first,, i look at the lower price
Pp Kk (2 months ago)
I knew this long time ago.
Sonia Ortiz (2 months ago)
Chanel uses ykk zippers 😂
NeeYoDeeO (2 months ago)
I think I’ve always at least thought the outlet items were shittier. I just used to think it was the mismade ones
James Murray (3 months ago)
Why is it that all these YouTube videos about outlet malls only compare the same stores. Coach, J. Crew, Banana Republic & Kate Spade.
Kate (3 months ago)
Seriously is their a person who believes in compared tab price? I mean when I compare price I do compare price with realiabe online store.
Bigwave2003 (3 months ago)
Are the price tags dangling from the purses a bit of a clue as to which one is full retail and which is discount???
Frances K (3 months ago)
I always know about this because the quality is 100% different. GAP, Banana Republic, J. Crew. ALL of them. You get what you pay for so its up to the consumer. You pay more and take care of your stuff it will last .
Dragnesi (3 months ago)
I wonder if this also happen with the sport goods? Brands like Nike, Reebok, Puma and so... I have seen the same shoes in the retail stores and then in outlets with a huge price difference
Tristian Green (3 months ago)
Go thrifting for real bargains and gems. Love finding vintage clothes the quality is higher. Or gently used luxury brands.
Jen 33 (3 months ago)
Winner is owned by TJX Companies. I shop exclusively at TJMaxx.com. I don’t buy items not on sale unless I know I can’t wait until they are on sale. I often buy items between $3 to $7, cheaper than 2nd hand items from Goodwill. Most shoes I pay $10 to $30. The products are not made for outlet quality, mostly surplus items or items slated to be on sale. I always find the same items selling for much more at Nordstrom Rack and Macy’s. I never look at regular retail price but rely on my experience to know if it was a good deal or not.
Jen 33 (3 months ago)
I have noticed the quality differences like 15 or 20 years ago comparing retail and outlet stores on the same retails mentioned in this video. I’d rather buy sales items from the regular retailer than outlets. As a result I haven’t shopped at outlets for 15/20 years. One exception is Urban Outfitter Surplus stores. They carry overstocked items or items not moved by their allotted time. Currently you can’t return surplus items at regular UO stores.
Joseph Otremba (3 months ago)
Wait, then what's the online products like which "star"
steph soppanish (3 months ago)
Coach is the worst outlet offender. Once in a while you will find a legit deal, aka something there marked down from the legit retail store, but most Coach purses at the outlet are lower quality knock offs made by the same company. They need to let people know they aren’t getting a deal
Angel R (3 months ago)
I like cheap clothes so I buy outlet
Aleksandra (3 months ago)
We all know it’s not the same as the retail version but that doesn’t mean it’s a bad buy. You could get a Tommy Hilfiger outlet sweater for the same price and an H&M sweater. If you’re comparing it to a cheap brand, it’s nicer and fits the look you’re going for
Summer 4ever (3 months ago)
I love outlets. I live literally a mile from a giant one in California. I am there a good 3 times a week. I knew much of what was in this report already from experience, and I think people should not turn away from designer outlet stores because the quality is less; the price is also substantially lower. The quality is still there, and often times you can find items they sell in the retail store in the outlet store. Outlet designs are also cute, and you may even prefer an outlet design over a retail version. The stores are also upfront about what is an outlet design...it isn't a big secret like this video makes it out to be.
Vanessa Gordon (3 months ago)
Good for ppl shopping on ebay too.

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