Originally broadcast January 8, 2016
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is you want 80 dollars pants, then you buy 80 dollars pants. easy
those compare at 80 or whatever are old marketing techniques targeted to people that want to feel like they buy high end. but we all know is lies.
ok,,, I have figured out one thing that people might not know,,, in the Old days,,,, there really Were 'real' items at the outlets. and alot were 'out of season',,, or one odd item on marked down. So, it really Was from retail stores,,and right to the outlets to sell off the extra. That is why some people think it's obvious. The younger people. And other's are older and remember real items being at outlets.
I always know about this because the quality is 100% different. GAP, Banana Republic, J. Crew. ALL of them. You get what you pay for so its up to the consumer. You pay more and take care of your stuff it will last .
Winner is owned by TJX Companies. I shop exclusively at TJMaxx.com. I don’t buy items not on sale unless I know I can’t wait until they are on sale. I often buy items between $3 to $7, cheaper than 2nd hand items from Goodwill. Most shoes I pay $10 to $30. The products are not made for outlet quality, mostly surplus items or items slated to be on sale. I always find the same items selling for much more at Nordstrom Rack and Macy’s. I never look at regular retail price but rely on my experience to know if it was a good deal or not.
I have noticed the quality differences like 15 or 20 years ago comparing retail and outlet stores on the same retails mentioned in this video. I’d rather buy sales items from the regular retailer than outlets. As a result I haven’t shopped at outlets for 15/20 years. One exception is Urban Outfitter Surplus stores. They carry overstocked items or items not moved by their allotted time. Currently you can’t return surplus items at regular UO stores.
Coach is the worst outlet offender. Once in a while you will find a legit deal, aka something there marked down from the legit retail store, but most Coach purses at the outlet are lower quality knock offs made by the same company. They need to let people know they aren’t getting a deal
We all know it’s not the same as the retail version but that doesn’t mean it’s a bad buy. You could get a Tommy Hilfiger outlet sweater for the same price and an H&M sweater. If you’re comparing it to a cheap brand, it’s nicer and fits the look you’re going for
I love outlets. I live literally a mile from a giant one in California. I am there a good 3 times a week. I knew much of what was in this report already from experience, and I think people should not turn away from designer outlet stores because the quality is less; the price is also substantially lower. The quality is still there, and often times you can find items they sell in the retail store in the outlet store. Outlet designs are also cute, and you may even prefer an outlet design over a retail version. The stores are also upfront about what is an outlet design...it isn't a big secret like this video makes it out to be.
how is it unfair or a rip off.. you're getting it for 30% cheaper than the main store? what the hell do you expect? The fact people think that the high end brands "left overs" that don't sell from the retail store are enough quantity to fill the hundreds of outlets across north America is hilarious. that's just pure math. Also, the hugo boss shirts I buy at their outlet are clearly thinner than the ones i have from Harry Rosen. And the chinos i buy from Banana's outlet i could tell the difference from the one pair i have from the main store but when I sometimes want the same fit for a less price I buy the outlet. Especially if I know ill be using them harder than the retail ones.
No one can be trusted these days whether it's retail or discount. Your going to over pay no matter what you do. What's important is that you are happy with what your merchandise within what you can afford. Every business has an agenda; And that includes the so call news.
G W. III I bought a pair of Nikes from the outlet store years ago. This was long before I was educated about the difference in quality. Nevertheless, I could tell they looked different from the ones at the Nike Store or Footlocker. There was something slightly off about the quality. At the time I didn’t really care because I was college age. I didn’t have a lot of money, and I only bought them for occasions trips to the gym.
Compare at price ....We have Marshall store sister store to Winners they still have compare prices tag on them. I brought shoes at Marshall never again, winter boots never again, bc its poorly made. The winter white angel boots I brought couple years ago not even a month later my right side sock weas was soak from the snow. The runner shoes within a month the back heel harden up and it inside heel rip open, it had rough kinda cardboard type of feel. I brought $100 bracelet within a month the hook unhook it fall on the payment. Fakes diamond fall out. I took to back demand my money they refused refund. To this day I won't buy shoes jewelers. Even their shampoos/condition is low quality, I won't buy even though it looks expensive, brought some before end being disappointed. I only limited items now. The thing about most people don't think to compare prices and even if they found another location cheaper I don't they they will compare and match their prices. I don't know if any customer challenge this.
I used to work at winners and the reason why things are cheap is because the products are slightly faulty and the brand doesn’t want to sell that item in their store because it lacks the quality and they don’t want that to represent their brand.
I knew the truth about outlet stores not having the same quality as retail. When I found out I was disappointed, but then I thought that maybe it's a good thing because that way people can afford a designer brand for less. Even though the material might not be quite as good it is still made by the same company. Regarding 70's shoe fashion - I started high schools in the mid 70's and I didn't wear expensive shoes. I wore flats, heels, boots and platforms. Since then I've worn cheap and expensive high heels and my feet are fine. I'm over age 50 and I still wear high heels much to the dismay of my orthopedic doctors. Honey, I'll be buried in high heel shoes! Lol.
I was totally amazed I ad no idea there was a problem like this I always donated mine to homeless, nursing homes ,neighbors I will watch about buying things I just want because I want it not need it !!!!
I learned to just wait when higher end stores do their big clearance sales, which happen maybe once or twice a year. Stock up on what you need and you’ll be good. The rest of the year stick to cheaper stuff.
We’re totally ok with it, although the companies should disclose this in a subtle way somehow. Fact is, you “get what you pay for,” which is plain common sense. We also think a lot of the population knows this. If they get upset, it’s simply because if someone were to call it to their “attention” it would embarrass them. However, we’re comparing retail shops and their own outlets. As far as “Compare at-“ pricing, that’s terribly misleading.
I so glad these CBC Marketplace videos are on You Tube so we can see these in the States. None of our American broadcasters are this in depth or honest due to advertisers and dollars they may lose and offend,
Ugh! The lady in the clip at the end is why I hate working with customers. Taking their grievances out on the first person they see with a name tag, who has no ability to change anything and acting like they a personally involved in every decision the company makes. It's totally ok to yell at them because they are at work and have to watch what they say to you.
I'm not gonna lie, for the longest time I thought an Outlet sold last-season and poor-selling items. it wasn't until I started shopping at high-end malls that i began to notice the difference. Of course, if you don't have the money, shopping at an Outlet is a good option. It's still decent quality. Still, it's certainly mis-leading. at least, now you know
Banana Republic, Gap, and Old Navy have the same parent company...and all my local outlet mall has all three stores. I get most of my clothes at Gap and I knew their outlet clothes had three dots under the logo on the label. While I was watching this, I looked at the labels of the clothes I've recently purchased...a pair of jeans, a shirt, and a pair of sweatpants...to my surprise the dots on the label were gone. The sweatpants and shirt were purchased via their outlet website, and the jeans from the outlet store. I wonder if the label change has anything to do with the lawsuit?? TJMax used to carry leftovers/last season clothes from brands like Limited and Express...the labels on the inside of the clothes used to have a line drawn through the brand logo, same with the cosmetics and perfume. I haven't shopped there in years so I don't know if you can still find those "bargins" but it might be worth checking out.
Some people dont understand that mainline stores work directly with their mother company (the brand) so they are given the prices at what it should be, so its equal for everyone. BUT if a department store buys the product in bulk to sell, they are owned by the department store so they can put whatever price they want on it (ofc they will stay the same or go a little lower.) but they can also put whatever sale % they want :) they dont need to follow the mother companies numbers! SO people before u buy do your research on where they sell the products then buy it. No one is forcing u to buy anything when u walk into a store lol
Cheap is Cheap. This video reminds me about my passed away grandpa always teaches me those poor people who wants to find a bargain in their life will ended up being poorer. Seems like my old grandpa know this a long long time ago. I miss him now.
Coach tells you straight up. I called one time and they told me their outlet is different than the retail stores. Different products.
I cannot believe people are oblivious. Walking into an outlet already feels cheap. Half the stuff thrown around and mishandled. If products were that expensive or good quality, they wouldn't just put bulks of things on display. I couldn't tell when I walked into Kate spade and coach. Totally different vibes from retail.
what about jewelry stores ? boosting the "regular" price to 100% and adding a rebate of 80%.
still people think they have a deal.
when you ask someone how much he paid for something, most will say; i saved 75$ on it, even before telling you the price.
retail leftovers would be better...that is how most "outlet" stores started not the new stuff that is overpriced crap.
I never go to an outlet unless I am buying socks
Go to the regular store and wait for a good sale there to get the real quality
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